Loyalty that works across every location.
A centralized points and tier program, with per-location CX measurement so you know exactly where to improve.
SnapRate
SnapRate Loyalty
One platform, every store.
Every location runs the same way, and you see it all from one place.
Compare location by location
Every response is filterable by location — you know exactly which store needs attention.
One program, every store
Points and tiers work the same no matter which location the customer buys from.
Anti-fraud built into redemption
Staff don't need to memorize rules — the system applies discounts and checks for fraud on its own.
One operation, actually measured.
Rewards, alerts, and reports that work the same in every store.
Rewards you choose
A redemption catalog with the rewards you define, available at any location.
Alerts by store
If a location's rating starts dropping, the manager finds out right away.
Monthly report
A summary with recommendations, the consulting layer behind the platform.
Guides for your business
See all guidesHow to keep customers coming back: 9 strategies with examples
What customer loyalty means, 9 retention strategies with examples for local businesses, and the metrics that show whether customers are coming back.
GuideDigital loyalty cards: how they work in Apple Wallet and Google Wallet
What a digital loyalty card is, how it works in Apple Wallet and Google Wallet without an app, and how to create one for your business.
GuideCustomer satisfaction survey: how to build one, with example questions
How to build a customer satisfaction survey people actually answer: how many questions, which ones, and examples for restaurants, auto shops and stores.
15 minutes · No commitment · You leave with an action plan, whether you use SnapRate or not