We make your customers come back.
Digital cards, points that reward loyalty, and real-time alerts when something goes wrong.
15 minutes · No commitment · You leave with an action plan, whether you use SnapRate or not
SnapRate
SnapRate Loyalty
Marcas que operan con SnapRate
The customers you lose don't warn you.
They leave silently
Most unhappy customers never complain — they just stop coming back. No warning signs, no chance to fix it.
You hear about it on Google
The first time you learn about a bad experience is a public 1-star review — where it costs the most.
You decide in the dark
Without data on why customers leave, the fix is pure guesswork. The problem repeats itself.
SnapRate solves both halves — reward the ones who come back and know the moment something goes wrong.
You reached Gold! Your card just changed color.
Happy birthday, María! Stop by for your gift this week.
Visit #10 — thanks for coming back. You earned 50 bonus points.
Make them come back.
- No app to download — straight to Google Wallet or Apple Wallet
- The card updates itself with every purchase
- Points and tiers you configure
- Send to groups of customers: new, active, or birthdays this month
- Automatic messages when things happen: tier-ups, birthdays, visit milestones
And listen to every customer. In real time.
72
NPS · last 30 days
- Measure NPS and satisfaction in real time, by location
- See every individual response the moment it arrives
- Filter by date, location, or salesperson in seconds
This simple.
Your customer responds
QR code at the table, on the receipt, or via WhatsApp. Easy and intuitive.
You see and act
Live dashboard with every response. If something goes wrong, the supervisor knows instantly via WhatsApp.
Your business grows
You reach the customer who had a bad experience in time, and everyone comes back for your loyalty program.
Guides for your business
See all guidesHow to create a loyalty program for your restaurant
How to create a loyalty program for your restaurant: which type to choose, how much to give away, how to run it without an app and how to measure it.
GuideHow to keep customers coming back: 9 strategies with examples
What customer loyalty means, 9 retention strategies with examples for local businesses, and the metrics that show whether customers are coming back.
GuideCustomer satisfaction survey: how to build one, with example questions
How to build a customer satisfaction survey people actually answer: how many questions, which ones, and examples for restaurants, auto shops and stores.
Not a demo. A consultation.
Tell us your retention problem — customers who don't return, bad reviews, zero data — and we'll help you analyze your situation with a personalized solution.
15 minutes · No commitment · You leave with an action plan, whether you use SnapRate or not